Shipping Policy
📦 Shipping Policy – Vail Off-Road Crew
Last Updated: November 2025
Processing Time
​•â€‹Orders are processed within 2–4 business days.
​•â€‹Weekends and holidays are not processing days.
Shipping & Delivery
​•â€‹We ship anywhere in the United States via USPS, UPS, or FedEx.
​•â€‹Most orders arrive within 3–7 business days after shipping.
Shipping Costs
​•â€‹Calculated at checkout based on item weight and destination.
Tracking
​•â€‹Once shipped, you’ll receive a confirmation email with a tracking number.
Lost, Stolen, or Damaged Packages
​•â€‹Vail Off-Road Crew is not responsible for packages lost or stolen after carrier delivery.
​•â€‹If your order arrives damaged, email us within 48 hours at vailoffroadcrew@gmail.com with photos.
Returns
​•â€‹Clothing can be returned or exchanged within 30 days, unworn and in new condition.
​•â€‹Customer pays return shipping unless the return is due to our error.
⚖️ Legal Disclaimer – Vail Off-Road Crew
Last Updated: November 2025
​•â€‹Vail Off-Road Crew currently sells off-road–inspired apparel and merchandise only.
​•â€‹No products sold on our site are intended for vehicle modification, mechanical use, or safety-critical applications.
​•â€‹All logos, designs, and content on vailoffroadcrew.com are the property of Vail Off-Road Crew and may not be reproduced without permission.
​•â€‹We make every effort to keep product details accurate, but pricing, availability, and descriptions may change without notice.
​•â€‹By purchasing from our store, you acknowledge that Vail Off-Road Crew is not liable for any indirect, incidental, or consequential damages related to your use of our products