Privacy Policy
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Privacy Policy
Last updated: September 2026
Vail Off Road Crew ("VORC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit or shop at vailoffroadcrew.com, how we use it, and the choices you have.
Information We Collect
• Information you give us: name, email address, shipping and billing address, phone number, and payment details when you place an order, create an account, sign up for our newsletter, or contact us.
• Information collected automatically: IP address, browser type, device information, and browsing behavior on our site, collected through cookies and similar technologies.
• Information from third parties: our site is built on Wix, which may collect certain technical data as our website platform. If you check out with PayPal or another payment provider, that provider shares transaction confirmation details with us.
How We Use Your Information
We use your information to:
• Process and fulfill your orders, including shipping and customer service
• Communicate with you about your order, account, or inquiries
• Send marketing emails or promotions, if you've opted in (you can unsubscribe anytime)
• Improve our website, products, and customer experience
• Detect and prevent fraud
Sharing Your Information
We don't sell your personal information. We share it only with:
• Service providers who help us run the business — our website platform (Wix), payment processors, shipping carriers, and (for any made-to-order or print-on-demand items) our production/fulfillment partner
• Law enforcement or legal authorities, if required by law
Cookies
Our site uses cookies to keep your cart working, remember your preferences, and understand site traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.
Data Retention
We keep your order and account information as long as needed to fulfill orders, meet legal/tax obligations, and resolve disputes.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you by emailing us at [VailOffRoadCrew@gmail.com]. Depending on your state of residence, you may have additional rights under applicable privacy law.
Children's Privacy
Our site is not directed to children under 13, and we don't knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this policy? Reach out:
Vail Off Road Crew
Vail, AZ 85641
[520-975-6163]
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